News

May 21, 2020

For the safety and security of our guests

Notice

In order to prevent the spread of novel coronavirus at The Terrace Hotels, the below measures will be introduced as a new standard.

  • Provide thorough ventilation by taking advantage of the open-air structure throughout the premise
  • Guests will be required to fill in the health questionnaire and temperature will be checked during check-in
  • Hand sanitizers will be placed in all public areas
  • Alcohol disinfection is conducted after the cleaning of guest rooms
  • Staff’s temperature as well as physical condition will be checked and the staff members will be required to wear masks
  • Ensure adequate distance for our guests' safety
  • Simplify or suspend some of our services (valet service, buffet, etc.)
  • Shorten business hours of certain facilities to minimize unnecessary contact

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