Terms of Membership

  1. Objectives
    To provide special services and incentives for the common benefit of members, while facilitating their use of The Terrace Hotels collection of properties.
  2. Membership Benefits
    As published in the most recent edition of the Services Guide.
  3. Eligibility
    Individuals aged 20 or over whose application for enrollment has been approved are eligible for membership.
  4. Application Procedures
    Prospective members must submit the required application form in writing or online and pay the per-person annual fee. Membership becomes effective on the day your membership card is issued.
  5. Membership Fee
    The annual per-person fee is JPY 10,000 (exclusive of sales tax). It is non-negotiable and non-refundable.
  6. Period of Validity
    Membership remains valid until the final day of the month joined, in the subsequent year. 
  7. Membership Card
    Membership is non-transferable. Your membership card entitles you to receive certain privileges and benefits that apply only when it is presented. Please notify The Terrace Hotels promptly in the event your card is lost, stolen, or damaged. A new one will be issued for a fee of JPY 1,000 (exclusive of sales tax).
  8. Membership Record
    Members are requested to notify The Terrace Hotels promptly of any changes to address, telephone number or other personal information provided at the time of application.
  9. Privacy Policy
    Your personal information will not be disclosed to a third party, unless The Terrace Hotels receives your consent to do so, or by order of court of law.
  10. Revision of Terms and Benefits
    Management has the absolute discretion to revoke, supplement, augment or otherwise alter program terms and benefits without prior notice. Any such changes shall be binding on all members.

These terms are current as of October 2018.