News

2020.09.09

For Our Guests

Notice

Dear Valued Guests,

Thank you for choosing The Terrace Hotels. This spring, we have faced a hardship which we have never experienced. The battle against the unknown virus that emerged has become a tough development beyond expectations. Coexisting with the challenges and regaining our everyday life is an urgent issue. I would like to extend my sincere sympathy to everyone going through hard times during this situation.  

In response to a nationwide state of emergency in April, we had closed all facilities as precautionary measures to prevent the spread of novel coronavirus. However, we would like to notify that we will restart the operations of our facilities from June.

We will continue to take measures to prevent the spread of the infection while resuming operations gradually. Although it is an unavoidable situation that some operations will be restricted, we apologize for the inconvenience and appreciate your understanding and cooperation for the time being. Once the pandemic is behind us, we will resume services as usual.

From the early development stages of all our hotels, “Continuity with, and Connectivity to, Nature” has been our basic principle. Establishing an open-air structure inside the building and aiming to create a hotel that can be integrated with nature, I hope that people will be more conscious that we are always existing with nature regardless of the weather. Our mission has always been to add comfortable services as a hotel and provide an irreplaceable experience.

The waves of change that have come in just a few months have completely changed not only our daily lives, but also the global situation. We are still facing challenges and the future is uncertain, but in order to overcome this crisis and move towards the future, we will reconsider ourselves, put safety as a top priority, and continue to do our best in order for our guests to have a wonderful resort experience. When social safety is ensured and daily lives are restored, we would be happy to welcome you to The Terrace Hotels while overlooking the natural breeze of Okinawa.

In closing, I would like to humbly thank you again for your continued support and we look forward to welcoming you again soon.

The Terrace Hotels Co., Ltd.
The President

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