Family Travel FAQ

Can you assist with baby food?: Yes, this can be prepared for you, for a fee. Please notify us no later than seven days prior to your date of arrival. We will also ask about allergy-related concerns at the time you place your request. To discuss these and other dietary needs, please call us:
+81 (0)98-864-1111

Do you have bassinets and strollers?: Yes, a limited number are available for complimentary use on a first-come, first-served basis.

Bassinets - Infants under 12 months of age

Stroller - 1 month old infants to under 3 years old kids

Bed Guard - 15 month old infants to under 5 years old kids