Property Facts and Cancellation Policy

Review this section for facility facts and other things to "know before you go."

Hotel Name The Naha Terrace
Operator The Terrace Hotels Co., Ltd.
Address 2-14-1 Omoromachi, Naha, Okinawa 900-0006 Japan
Telephone +81 (0)98-864-1111
Fax +81 (0)98-863-3275
Date of Opening
1 August 1999
Site Area Approximately 7,580 square meters
Gross Floor Area Approximately 14,555 square meters
Parking 110 vehicles (roof) / 40 vehicles (underground)
Total No. of Rooms 145
Dining Outlets 3 restaurants and 2 bars and/or lounges
Shops 1
Banquet Rooms 1 large function room / 3 mid-sized function rooms / 1 small function room
Facilities Club Lounge / Esthetic Room / Men's sauna / Bridal salon / Beauty salon / Outdoor pool
Room Equipment Television / Satellite broadcast channels / DVD player (upon request) / Blu-lay player (upon request) / Phone / Personal safe / Electric thermos / Complimentary mineral water, tea, and coffee / Refrigerator / Minibar / Hair dryer / Trouser press (upon request) / Iron (upon request) / Lampstand (upon request) / Humidifier (upon request) / Bassinet (upon request) / Stroller (upon request) / Wheelchair (upon request)
Check-in / Check-out Check-in: 12:00 / Check-out: 12:00
Credit Cards Honored Visa, MasterCard, Diners Club International, JCB, American Express, DC Card, UC Card, Nicos, Saison, OCS, debit cards, and China UnionPay
Cancellation Policy

Please be advised that cancellation charges apply as follows:

  • Up to 20 days in advance: 5% of room charge at Japanese Golden Week holidays, peak season of summer holidays, the year-end, and new year holidays.
  • Up to 7 days in advance: 20% of room charge
  • Up to 3 days in advance: 50% of room charge
  • Same day: 100% of room charge
  • No-show: 100% of room charge

Please kindly note that cancellation policy above does not apply for certain rates or special offers on our website. Please confirm the accommodation package details thoroughly for any such conditions prior to making your reservation.

Know Before You Go

Terms and Conditions

  • Please Conceal Your Tattoos
    At all Terrace Hotel properties, tattoos of any kind may not be shown when on hotel premises. Within the lobby, restaurants, and other public spaces, please wear attire that fully conceals them. Likewise, a rash guard or other appropriate swimwear is required at the pool.
  • Smoking including use of electronic cigarette is strictly prohibited in the non-smoking room and balcony. If you have been found a smoking behavior or cigarette-butts in your room, we will charge 20,000 yen as a cleaning fee and damage compensation fee.
  • The commercial publication of photographs taken on hotel   premises without prior consent is restricted by law.
  • Regarding pharmaceutical products
    Under Japanese Pharmaceutical affairs law, our hotel is not prepared to give any pharmaceutical products to guests. We do recommend you to bring your own medication with you in your travels. Please kindly understand this situation and feel free to contact our staff for any assistance with hospital and drugstore information.

Thank you for your understanding of, and compliance with, these operational policies.

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