Terrace Online Service Terms - Conditions

These Terms of Use (hereinafter referred to as "these terms") apply to The Terrace Hotels Co., Ltd. (hereinafter referred to as "the company") and the users (hereinafter referred to as "user/ users") of THE TERRACE HOTELS Online Service web version/smartphone version (hereinafter referred to as "this service"). Users are required to confirm the contents of these terms before starting to use the service and may use the service only if they agree to the contents of these terms.

Article 1 (Application)

These terms shall apply to all relationships between the users and the company regarding the use of this service. In addition to these terms, the company may make various provisions regarding the service, such as rules for use (hereinafter referred to as "individual regulations"). These individual regulations, regardless of their names, shall constitute a part of these terms. In the event that the provisions of these terms conflict with the provisions of the individual regulations of the preceding article, the provisions of the individual regulations shall take precedence unless otherwise specified in the individual regulations. Even if these terms are prepared in Japanese or another language, the Japanese version shall take precedence.

Article 2 (User Registration)

Registration for this service shall be completed when the applicant agrees to these terms , applies for registration in accordance with the method specified by the company and the company approves the application. If the company determines that the applicant falls under any of the following conditions, the company may not approve the application for registration and the company shall not be obligated to disclose any of the reasons.
・If the applicant has provided false information in the application for registration.
・If the application is from a person who has violated these terms.
・When the company judges that the registration is not appropriate.

Article 3 (Management of User ID and Password)

Users shall, at their own responsibility, properly manage their user ID and password for the service. The user shall not, under any circumstances, transfer or lend the user ID and password to a third party, or share them with a third party. In the event that a user logs in with a user ID and password combination that matches the registered information, the company will assume that the user who has registered the user ID is using this service. The company shall not be held responsible for any damage caused by the use of a user ID and password by a third party, except in cases where the company is intentional or grossly negligent.

Article 4 (Usage Fees and Payment Method)

The user shall pay the usage fees separately determined by the company and displayed on the website as compensation for the paid portion of the service, using the method designated by the company. In the event that the user delays payment of the usage fee, the user shall pay a late fee at the rate of 14.6% per annum.

Article 5 (Prohibited Matters)

Users shall not engage in any of the following acts when using this service:
・Acts that violate laws and regulations or public order and morals
・Acts related to criminal acts.
・Acts that infringe on copyrights, trademarks, or other intellectual property rights contained in this service, including its contents.
・Actions that destroy or interfere with the functions of the servers or networks of the company, other users, or other third parties.
・Using the information obtained from this service for commercial purposes.
・Any action that may interfere with the operation of our service.
・Unauthorized access or attempts to do so.
・Acts that collect or accumulate personal information etc. about other users.
・Acts of using this service for illegal purposes.
・Actions that cause disadvantage, damage, or discomfort to other users of this service or other third parties.
・Act of impersonating other users.
・Advertising, solicitation, or business activities on this service that are not authorized by the company.
・Actions aimed at meeting people of the opposite sex that users do not know.
・Directly or indirectly providing benefits to antisocial forces in relation to the company's services.
・Any other actions that the company deems inappropriate.

Article 6 (Suspension of Provision of the Service, etc.)

The Company may suspend or discontinue the provision of all or part of the service without prior notice to the users in the event that the company deems any of the following to be the case:
・When performing maintenance, inspection or updating of the computer system for this service
・When the provision of the service becomes difficult due to force majeure such as earthquakes, lightning, fire, power outages, or natural disasters.
・When a computer or communication line is stopped due to an accident
・In any other cases where the company deems it difficult to provide the service. 
The company shall not be liable for any disadvantages or damages incurred by users or third parties due to the suspension or interruption of the provision of this service.

Article 7 (Restriction of use and cancellation of registration)

In the event that a user falls under any of the following, the company may, without prior notice, restrict the user from using all or part of the service or cancel the user's registration.
・If the user violates any of the provisions of these terms.
・When it is found that there is a false fact in the registered information.
・In the event of default in payment of fees or other obligations.
・When there is no response to communication from the company for a certain period of time.
・When there is no use of this service for a certain period of time after the last use.
・If the user has acted in violation of laws and regulations
・If the user falls under anti-social forces or have a socially reprehensible relationship with anti-social forces. 
・In any other cases where the company deems the use of the service to be inappropriate.
The company shall not be liable for any damages incurred by the user as a result of any action taken by the company in accordance with this Article.

Article 8 (Withdrawal from the service)

Users may withdraw from this service by following the withdrawal procedures specified by the company.

Article 9 (Disclaimer of Warranty and Disclaimer of Liability)

The company makes no warranty, expressed or implied, that the service is free of factual or legal defects (including, but not limited to, defects in safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, defects concerning security, errors or bugs, infringement of rights, etc.). The company shall not be liable for any damages incurred by the user due to the service. However, if the contract between the company and the user regarding the service (including these terms) is a consumer contract as defined in the Consumer Contract Act, this disclaimer shall not apply. Even in the case specified in the preceding paragraph, the company shall not be liable for any damage resulting from default or from a tort caused by special circumstances (including cases where the company or the user foresaw or could have foreseen the occurrence of damage) caused to the user due to default by the company's negligence (excluding gross negligence). Compensation for any damages incurred by the user as a result of default or tort due to the company's negligence (excluding gross negligence) shall be limited to the amount of the usage fee received from the user in the month in which such damages occurred. The company shall not be liable for any transactions, communications or disputes that occur between a user and other users or third parties in relation to the service.

Article 10 (Change of Service Contents, etc.)

The company may change the contents of the service or discontinue the provision of the service without notice to the user and shall not be liable for any damages incurred by the users as a result of such changes or discontinuation.

Article 11 (Changes to the terms of use)

The company may change these terms at any time without notice to the user, if the company deems it necessary. In the event that a user begins to use the service after a change to the terms, the user shall be deemed to have agreed to the changed terms. In that case, we will notify you of the revised terms by posting on our website or other means.

Article 12 (Handling of Personal Information)

The company shall appropriately handle personal information obtained through the use of the service in accordance with the company's "Privacy Policy".

Article 13 (Notification or Communication)

Any notification or communication between the user and the company shall be made in a manner determined by the company. Unless the user notifies the company of a change in the method specified separately by the company, the company will assume that the currently registered contact information is valid and send notification or communication to that address, and these notifications or communication will be deemed to have reached the user at the time they are sent.

Article 14 (Prohibition of Transfer of Rights and Obligations)

The user may not assign or pledge to a third party his/her position in the user agreement or rights or obligations under these terms without the prior written consent of the company.

Article 15 (Governing Law and Jurisdiction)

These terms shall be governed by and construed in accordance with the laws of Japan. In the event of a dispute regarding the service, the Naha Summary Court and Naha District Court Headquarters shall have exclusive jurisdiction.

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