Family Travel FAQ

Can you assist with baby food?

Yes, this can be prepared for you, for a fee. Please notify us no later than seven days prior to your date of arrival. We will also ask about allergy-related concerns at the time you place your request. To discuss these and other dietary needs, please call us:
+81 (0)98-864-1111

Do you have bassinets and strollers?

Yes, a limited number are available for complimentary use on a first-come, first-served basis.

  • Bassinets - Infants under 12 months of age
  • Stroller - 1 month old infants to under 3 years old kids
  • Bed Guard - 15 month old infants to under 5 years old kids
  • Do you have children's pajamas?

    We provide loungewear in size 130 cm.

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