Property Facts and Cancellation Policy

Review this section for facility facts and other things to "know before you go."

Hotel Name The Terrace Club At Busena
Operator The Terrace Hotels Co., Ltd.
Address 1750 Kise, Nago, Okinawa 905-0026 Japan
Telephone +81 (0)980-51-1113
Fax +81 (0)980-51-1112
Date of Opening 1 April 2011
Site Area Approximately 9,920 square meters
Gross Floor Area Approximately 9,460 square meters
Total No. of Rooms 68
Dining Outlets 1 restaurant and 3 bars and/or lounges
Thalasso Facilities
Thalasso Reception, Counseling Room, Thalasso Pool, Dry Sauna, Hammam, Aerosol Napping Room, 13 Treatment Rooms, Training Gym, Relaxation Rooms, Shop
Room Equipment Television (47-inch plasma) / DVD player / Minibar (charges apply) / Refrigerator / Coffeemaker / Complimentary mineral water, tea, and coffee / Personal safe / Room-controlled air-conditioning / Telephone / Internet data port / Alarm clock / Hair dryer / Digital scale / Loungewear / Thalasso dressing gown / Daybed / Beach bag
Check-in / Check-out Check-in: 14:00 / Check-out: 11:00
Credit Cards Honored Visa, MasterCard, Diners Club International, JCB, American Express, DC Card, Nicos, Saison, OCS, debit cards, and China UnionPay
Cancellation Policy Please be advised that cancellation charges apply as follows:
  • Up to 20 days in advance: 5% of room charge
  • Up to 7 days in advance: 20% of room charge
  • Up to 3 days in advance: 50% of room charge
  • Same day: 100% of room charge
  • No-show: 100% of room charge

Please kindly note that cancellation policy above does not apply for certain rates or special offers on our website. Please confirm the accommodation package details thoroughly for any such conditions prior to making your reservation.

Know Before You Go

Terms and Conditions

  • Please Conceal Your Tattoos
    At all Terrace Hotel properties, tattoos of any kind may not be shown when on hotel premises. Within the lobby, restaurants, and other public spaces, please wear attire that fully conceals them. Likewise, rash guards or other appropriate swimwear are required at our pools and on the beach.
  • "Fine Dining" Dress Code for Dinner   
    • Attire:
      For men: Shirt and pants covering the knees.
      For women: Evening dresses or similar attire.
    • Footwear:
      Please refrain from wearing sandals, slippers, or similar footwear. 
    • Please Note:
      Casual attire such as camouflage patterns, jerseys, or wearing yukatas or hot pants during the summer season is not permitted.
      If the attire is deemed too casual, we may kindly request a change of clothing. Thank you for your understanding.  
  • Only guests staying at The Terrace Club at Busena or the Club Villas at The Busena Terrace may use our facilities. There is a minimum age requirement of 13 to use the restaurant.
  • Children under the age of 13 are not eligible to stay.
  • Only registered guests of the hotel may use our facilities. (Some facilities are available to staying guests of Terrace group hotel)
  • Admittance to the Thalasso facilities is limited to registered guests of the four Terrace Hotels: The Terrace Club at Busena, The Busena Terrace, The Atta Terrace Club Towers, and The Naha Terrace.The ¥2,000 (exclusive of tax) facility charge is waived for guests of The Terrace Club at Busena.
  • All premises of the hotel, including guestrooms and the outdoor grounds, are strictly non-smoking.
    Smoking including use of electronic cigarette is strictly prohibited in the site. If you have been found a smoking behavior or cigarette-butts in your room, we will charge 20,000 yen as a cleaning fee and damage compensation fee. 
  • The commercial publication of photographs taken on hotel premises without prior consent is restricted by law.
  • Regarding pharmaceutical products
    Under Japanese Pharmaceutical affairs law, our hotel is not prepared to give any pharmaceutical products to guests. We do recommend you to bring your own medication with you in your travels. Please kindly understand this situation and feel free to contact our staff for any assistance with hospital and drugstore information.
  • Thank you for your understanding of, and compliance with, these operational policies.

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